Do I need to have an account to order?
No, you can also place an order as a guest. But, there are some perks if you have an account with us:
Quick checkout process
Easily view your order status and order history
Receive updates detailing our new releases and special promotions
What forms of payment does KiloKits accept?
We accept MasterCard, Visa, American Express and PayPal. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.
How secure is my online order?
When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
How do I know when a new product is released?
Products will move from “New Arrivals” once they are released. The release will also be announced in our newsletters and on Social Media. To be notified via email when a new product is released, go to the product you are interested in and select the link on the new product “Notify me when this item is available”.
Can I use several discount codes in one order?
Promotion and discount codes cannot be used in conjunction with other promotions and discounts unless stated otherwise.
What do I do if there's a problem with my order?
Please contact Sales & Customer Service by email firstname.lastname@example.org.